ISTANBUL-Tuesday 12 November 2019 [ AETOS Wire ]
(BUSINESS WIRE) --
P.I. Works is recently awarded by Turkcell to deploy its advanced
Geolocation solution to transform customer experience and drive network
efficiency. P.I. Works solution provides capabilities that will help
Turkcell visualize customer experience with higher accuracy and turn
these insights into customer-centric actions. The solution significantly
reduces drive test efforts; thus leading to lower carbon footprint
while saving time, energy and costs for Turkcell.
With
this new agreement, P.I. Works Geolocation solution will be deployed to
provide measurable insights about customer experience by correlating
data from multiple sources. As the solution will be running on the same
platform with P.I. Works Centralized SON, the customer insights
collected by the Geolocation solution can be used by the Centralized SON
to take more targeted network enhancement actions. Additionally, P.I.
Works solution will be used for visualizing hotspots which enables
operators to take well-informed network investment decisions.
Turkcell
CIO Serkan Öztürk said: “At Turkcell, we endeavour technologies that
help us deliver customer-centric solutions and services that help our
customers do more – and our digital transformation journey requires
continual efforts to achieve this goal. In this journey, P.I. Works is a
trusted partner to Turkcell. Combining the power of automation with an
enhanced geolocation solution will empower us to understand customer
behavior much better. Such capability will offer customer-centric
network optimization actions, more accurate network planning to deliver
guaranteed quality of service to our subscribers. The solution will also
minimize drive test efforts, which will improve the operational
efficiency and reduce network management costs.”
P.I.
Works CEO Başar Akpınar said: “When it comes to network automation,
P.I. Works delivers a complete solution set to mobile operators. Having
an integrated network management, optimization and planning portfolio
powered by a geolocation solution provides operators a wide range of
capabilities. Accurate network planning, customer centric optimization,
minimization of drive test efforts are few of the examples to draw on.
We would like to thank Turkcell for their confidence in our capabilities
and technology vision. We are highly committed to delivering a
comprehensive solution portfolio to support the digital transformation
journey of Turkcell."
In
order to learn more about P.I. Works’ integrated network management,
optimization and planning portfolio, please contact us at marketing@piworks.net.
About
https://pi.works/TgeoContacts
Media, P.I. Works, Melih Murat, marketing@piworks.net
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