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Saturday, June 2, 2012

arvato Positioned as a Challenger in the Magic Quadrant for Finance and Accounting BPO


LONDON - Friday, June 1st 2012 [ME NewsWire]

-(BUSINESS WIRE)-- Global business process outsourcing partner, arvato, has been positioned by Gartner, Inc. as a Challenger in the report ‘Magic Quadrant for Finance and Accounting BPO’.1

Rolf Buch, CEO of arvato believes the positioning as a Challenger reflects arvato’s proven ability to execute on global F&A BPO programmes. arvato combines its significant scale with a collaborative and agile approach to partnership for clients including Amazon, Microsoft, Vodafone, Google and a number of local authorities in the UK, including Chesterfield Borough Council.

The report focuses on evaluating vendor capabilities in the comprehensive F&A business process outsourcing market among 18 different providers. It offers deep analysis of the competitive positioning for comprehensive F&A BPO services by showcasing the relative placing of the main players in the market according to a variety of criteria, and by offering detailed strengths and cautions for each of the included vendors.

Rolf commented: “We believe such a strong placement in the Challenger Quadrant demonstrates that arvato has the expertise and experience to both transition and deliver F&A BPO programmes of significant scale, requiring complex processes across multiple global languages and locations. It is also a positive reflection of our deep vertical market understanding, especially in the communications, high tech and public sectors.”

arvato is a trusted global business outsourcing partner with more than 50 years of experience in BPO. In addition to CRM and SCM solutions, F&A BPO is one of the fastest growing business areas for arvato. With more than $600m of F&A BPO revenues, arvato has over 5,500 F&A BPO delivery staff across 33 delivery locations in Ireland, Spain, Germany, Peru, UK, Philippines, Singapore, Argentina and the USA.

For access to the full report, please visit: http://www.arvato.com/gartner-mq-bpo-fa/

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About the Magic Quadrant

1Gartner, Inc. ‘Magic Quadrant for Finance and Accounting BPO’ by Cathy Tornbohm, May 30, 2012

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About arvato

arvato AG is an internationally networked outsourcing service provider. Its more than 68,000 staff design and implement tailor-made solutions for a wide range of business processes along integrated service chains for business customers all over the world. These include all services related to the creation and distribution of printed materials and digital storage media, as well as data management, customer care, CRM services, supply chain management, digital distribution, financial services, qualified and customized IT services and the direct distribution of knowledge media.

Contacts

arvato UK & Ireland

Sam Grey

Director, Marketing & Communications

Tel: +44 (0) 20 3178 5733

Email: sam.grey@arvato.co.uk



or

Citypress

Katie Colledge

Senior Account Director

Tel: +44 (0) 161 235 0301

Email: arvatopr@citypress.co.uk



or

arvato AG

Klaus Markus

Senior Vice President Corporate Communications

Tel: +49 (0) 52 41-80-50 97

Email: klaus.markus@bertelsmann.de

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