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Saturday, March 5, 2011

Airtel Africa & East African Operators Ensure against Fraud and Revenue Loss in Telecoms Business


LONDON - Friday, March 4th 2011 [ME NewsWire]

East Africa Com 2011

(BUSINESS WIRE)-- Risk of fraud & revenue loss in telecoms continues to be a major priority for big businesses in East Africa. Whilst the region’s telecommunications industry has seen a quantum leap in the past decade – with markets like Kenya, Tanzania and Uganda being some of the most competitive & lucrative in the whole continent – there remains this shadowy side of telecoms in Africa.

Operators often compete at a cut-throat level when it comes to pricing, OPEX, CAPEX, distribution models, etc. But service providers like Airtel realise that there is money to be saved by committing to fraud and risk avoidance as well.

In Nairobi on the 6th April, the Kenyatta International Conference Centre will provide a hub and platform for learning, debating and networking around this important issue of Fraud. In particular, 2 exclusive Master Classes will take place. The first will be run by Airtel Africa’s GroupRevenue Assurance & Fraud Manager, Hawas Garba Matta, the second by an international expert – Patrick Gitau of Globacom Nigeria. The whole session will be opened and chaired byAde Banjoko,Chair of the GSMAfricaFraud Forum.

Topics and discussions in these classes will include:

* effectively integrating risk, fraud & revenue assurance into your corporate strategy
* telecoms enterprise risk management
* optimizing end-to-end fraud & revenue assurance strategies
* implementing risk based fraud & revenue assurance framework with essential “from the top policy”
* bridging the GAPs by assessing & monitoring product life-cycle processes to identify the sources of fraud & revenue loss
* focus on optimised fraud detection through real-time capabilities
* how to tackle telecom fraud typologies in East Africa - bad debt management, process flows and inefficiencies, and capacity deficiencies problems in your network
* how to get value from RAMS and FMS
* vendor valuation criteria and considerations, and working closely with suppliers to minimise revenue leakages

“The market has responded very positively to this brand new feature to East Africa Com conference and exhibition,” says Emily Cottam, Senior Conference Producer, East Africa Com. “Fraud is a topic that East African operators can’t afford to overlook if they are to remain profitable in this increasingly competitive market. These master classes are a one-stop-shop for operators looking to understand and implement effective fraud prevention strategies.”

What’s more, these master classes form just one segment of the East Africa Com 2011 conference & exhibition, now in its 7th year.

For more information about East Africa Com, and the Fraud & Revenue Assurance master classes, visit www.comworldseries.com/eafricaor contact Emily Cottam on emily.cottam@informa.comor call on +44 (0)207 017 5610.

About Informa Telecoms & Media

Informa Telecoms & Media is the leading provider of business intelligence to global telecoms and media markets.

Our aim is to provide actionable, strategic advice and forecasting on all aspects of converging mobile, fixed, entertainment and IT markets. Driven by constant first-hand contact with the industry our team of analysts and researchers produce over 300 annual events and intelligence services including news and analytical products, in-depth market reports and data sets. We benefit from outstanding people, including 100+ analysts, researchers and journalists across 14 countries. Our customers include major blue-chip vendors, operators, and regulators in addition to key players from the financial and content communities. We are proud of the role we play in bringing the industry together and keeping 100,000 individuals better informed. www.informatm.com

Contacts

Informa Telecoms & Media

Emily Cottam

+44 (0)207 017 5610

emily.cottam@informa.com

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