EAGAN, Minn - Tuesday, August 27th 2013 [ME NewsWire]
(BUSINESS WIRE) Stream Global Services today announced it has acquired N2SP Tunisie, a Tunisian-based company offering service and multichannel support to European customers. N2SP provides a range of services primarily through chat and email capabilities, including hotline maintenance and technical support, customer service and back office activities. The terms of the deal were not disclosed.
Stream is a global business process outsourcing services firm that provides sales, customer care, and technical support services to Fortune 1000 companies. Stream operates approximately 55 service centers globally with more than 39,000 employees worldwide.
“This acquisition provides Stream with an enhanced presence in the European market and additional expertise in chat and email service offerings,” said Stream Chairman and CEO Kathy Marinello. “We are excited to welcome the N2SP team to Stream and look forward to delivering greater value to our clients through enhanced chat and email capabilities.”
Stream will retain members of the N2SP leadership team to promote continuity of services and help employees manage the transition period to the new organization. Stream and N2SP have worked closely during the due diligence and planning processes to help ensure a smooth and seamless transition for clients and employees.
About Stream Global Services:
Stream Global Services is a leading global business process outsource (BPO) service provider specializing in customer relationship management, including technical support, customer care and sales, for Fortune 1000 companies. Stream is a trusted partner to some of the world’s leading technology, computing, telecommunications, retail, entertainment/media, and financial services companies. Stream’s service programs are delivered through a set of standardized best practices and sophisticated technologies by a highly skilled multilingual workforce of over 39,000 employees capable of supporting over 35 languages across approximately 55 service centers in 22 countries. Stream strives to expand its global presence and service offerings to increase revenue, improve operational efficiencies and drive brand loyalty for its clients. To learn more about the company and its complete service offering, please visit www.stream.com.
Contacts
Media Contact (media inquiries only):
Stream Global Services
Joe Thornton, 651-288-2953
joseph.thornton@stream.com
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