Abu Dhabi, United Arab Emirates - Monday, December 29th 2014 [ME NewsWire]
Lt. General Saif Abdullah Al Sha’far, Undersecretary at the Ministry of Interior, visited on Monday the Directorate General of Residency and Foreigners Affairs in Dubai. Upon his arrival, he was greeted by Major General Mohammed Ahmed Al Marri, Director, the Directorate General of Residency and Foreigners Affairs in Dubai; Major General Obeid Muhair bin Srour, Deputy Director General, along with a number of officers from the directorate.
During the visit, Lt. General Al Sha’far convened with ship owners, in a meeting organized by the Land and Maritime Ports Sector, affiliated with the Residency and Foreigners Affairs Directorate General in Dubai, in collaboration with strategic partners. The meeting aimed at answering their queries and taking note of their observations, with a view to developing and boosting work in the maritime and cruise tourism sector.
Lt. General Al Sha’far stressed the need to identify customers’ needs, as well as taking their opinions and suggestions into account and striving to implement them. He called upon staff members to exert additional efforts to streamline customers’ transactions and provide them with distinguished services. He also urged them to show good manners when dealing with customers, according to the applicable rules and regulations.
H.E the Undersecretary at the Ministry of Interior toured the directorate general, where he was briefed on the workflow at its different sectors and sections. He also called upon staff members to make additional efforts to improve the quality of services; process the public’s transactions as fast as possible in order to save customers’ time and effort; and endeavor to overcome any potential obstacles they might encounter. In conclusion, he praised the distinguished work, facilities and services provided by the Residency and Foreigners Affairs in Dubai to its customers.
Towards the end of the visit, Major General Al Marri expressed his thanks and appreciation for H.E the Undersecretary at the Ministry of Interior. He also expressed his unrelenting keenness to following up on work processes at the Residency and Foreigners Affairs in Dubai, in addition to supporting and providing the appropriate directives that would enhance and develop this sector, in pursuance of the police leadership’s aspirations and goals.
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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.
Contacts
The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department
Abu Dhabi Police GHQ - Security Media
Chris Cron +971-(0)-50-987-1317
E-mail: cron.media@hotmail.com
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