Kakao saves time, money and internal resources, allowing it to divert saved resources to key strategic initiatives
LAS VEGAS-Tuesday 12 May 2020 [ AETOS Wire ]
(BUSINESS WIRE)-- Rimini Street, Inc.
(Nasdaq: RMNI), the leading third-party support provider for Oracle and
SAP software products and a Salesforce partner, today announced that
Kakao, a leading internet and mobile messaging company in South Korea,
has switched to Rimini Street support for its Oracle Database. As a
result of making the switch, Kakao now receives premium,
ultra-responsive support for its mission-critical Oracle Database
instances for a minimum of 15 years from the time the company
transitioned to Rimini Street support with no required upgrades. The
company also immediately realized savings of 50 percent in annual
support fees. Today, Kakao not only enjoys a vastly improved level of
support for its databases, but the company has taken back control of its
IT roadmap and has more flexibility with its limited resources – time,
money and personnel – enabling them to divert resource savings to more
strategic initiatives across the company.
Company Reduces Database Maintenance Costs, Frees up Resources for Strategic Initiatives
Kakao
runs a brand and service portfolio that includes mobile messaging with
Kakao Talk, gaming, music, e-mail, search, and news, providing these
services to tens of thousands of people every day. While they were happy
with their robust database system, Kakao wanted to reduce the overall
spend for their database support, for which they were seeing little ROI.
This led Kakao to explore third-party support as an option to help them
reduce the high fees they were paying the vendor annually for
maintenance plus eliminate the forced upgrades just to maintain full
support. After considerable due diligence, the company selected Rimini
Street.
“Our
strategy is to eventually move Kakao’s existing Oracle Database to an
open source database such as MySQL, Maria, or PostgreSQL. Since
switching to Rimini Street, we have reduced our database maintenance
costs significantly, and my team is now free to focus on other
initiatives to improve our business, like this database migration,” said
Tonny Yi, head of Kakao’s data platform team.
“Furthermore,
we receive responsive service and expert support from our assigned
Primary Support engineer and the team of Rimini Street specialists,”
continued Yi.
Innovative, Secure, Uninterrupted Global Support
As
with all Rimini Street clients, Kakao is assigned a seasoned Primary
Support Engineer (PSE) who is backed by a team of technical experts with
an average of 15 years’ experience in the client’s software
environment. Rimini Street engineers provide support for all issues,
including support for performance and interoperability issues,
delivering on the Company’s industry-leading service level agreement of
15-minute response times for critical Priority 1 cases. The Company
provides its clients with uninterrupted support and business continuity,
enabled by its globally distributed workforce and its proprietary suite
of systems and processes.
“It’s
exciting to see Kakao, a company that drives innovation in the mobile
internet and messaging space, choose Rimini Street’s support services.
By switching to Rimini Street, the Kakao data platform team receives
ultra-responsive support for its databases, is no longer reliant on a
forced upgrade to retain full support and can execute on its open source
transition strategy,” said Hyung-wook “Kevin” Kim, regional general manager, Korea, Rimini Street.
About Rimini Street, Inc.
Rimini
Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software
products and services, the leading third-party support provider for
Oracle and SAP software products and a Salesforce partner. The Company
offers premium, ultra-responsive and integrated application management
and support services that enable enterprise software licensees to save
significant costs, free up resources for innovation and achieve better
business outcomes. Over 2,000 global Fortune 500, midmarket, public
sector and other organizations from a broad range of industries rely on
Rimini Street as their trusted application enterprise software products
and services provider. To learn more, please visit https://www.riministreet.com/, follow @riministreet on Twitter and find Rimini Street on Facebook and LinkedIn. (C-RMNI)
Forward-Looking Statements
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are forward-looking statements for purposes of the safe harbor
provisions under The Private Securities Litigation Reform Act of 1995.
Forward-looking statements generally are accompanied by words such as
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“estimate,” “predict,” “potential,” “seem,” “seek,” “continue,”
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future opportunities, global expansion and other growth initiatives and
our investments in such initiatives. These statements are based on
various assumptions and on the current expectations of management and
are not predictions of actual performance, nor are these statements of
historical facts. These statements are subject to a number of risks and
uncertainties regarding Rimini Street’s business, and actual results may
differ materially. These risks and uncertainties include, but are not
limited to, the duration of and economic, operational and financial
impacts on our business of the COVID-19 pandemic, as well as the actions
taken by governmental authorities, clients or others in response to the
COVID-19 pandemic; catastrophic events that disrupt our business or
that of our current and prospective clients, changes in the business
environment in which Rimini Street operates, including inflation and
interest rates, and general financial, economic, regulatory and
political conditions affecting the industry in which Rimini Street
operates; adverse developments in pending litigation or in the
government inquiry or any new litigation; our need and ability to raise
additional equity or debt financing on favorable terms and our ability
to generate cash flows from operations to help fund increased investment
in our growth initiatives; the sufficiency of our cash and cash
equivalents to meet our liquidity requirements; the terms and impact of
our outstanding 13.00% Series A Preferred Stock; changes in taxes, laws
and regulations; competitive product and pricing activity; difficulties
of managing growth profitably; the customer adoption of our recently
introduced products and services, including our Application Management
Services (AMS), Rimini Street Advanced Database Security, and services
for Salesforce Sales Cloud and Service Cloud products, in addition to
other products and services we expect to introduce in the near future;
the loss of one or more members of Rimini Street’s management team;
uncertainty as to the long-term value of Rimini Street’s equity
securities; and those discussed under the heading “Risk Factors” in
Rimini Street’s Quarterly Report on Form 10-Q filed on May 7, 2020, and
as updated from time to time by Rimini Street’s future Annual Reports on
Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K,
and other filings by Rimini Street with the Securities and Exchange
Commission. In addition, forward-looking statements provide Rimini
Street’s expectations, plans or forecasts of future events and views as
of the date of this communication. Rimini Street anticipates that
subsequent events and developments will cause Rimini Street’s
assessments to change. However, while Rimini Street may elect to update
these forward-looking statements at some point in the future, Rimini
Street specifically disclaims any obligation to do so, except as
required by law. These forward-looking statements should not be relied
upon as representing Rimini Street’s assessments as of any date
subsequent to the date of this communication.
©
2020 Rimini Street, Inc. All rights reserved. “Rimini Street” is a
registered trademark of Rimini Street, Inc. in the United States and
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Contacts
Michelle McGlocklin
Rimini Street, Inc.
+1 925 523-8414
mmcglocklin@riministreet.com
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